Frequently Asked Questions
Deployments

The Booking Process

FAQs

Book
How do we book?

Once you have selected which deployment trip you want to join, please fill in the form and we will be in touch via E-mail or WhatsApp. We request a copy of your passport and the payment so we can book the flights. We will then send these over to you along with the disclaimer and guidelines you may need. We arrange several zoom calls leading up to the trip to keep you updated and answer any enquiries you may have.

Flights
Do we have to book our own flights and travel?

No. We take full responsibility when it comes to booking these. We will pick the airport that is the most convenient for you, but we will book everything and send you the details and documents required via email or WhatsApp.

Booking Process
Do I need to do anything in regard to the booking process?

You will be responsible for ensuring you have an updated DBS check, and you will be responsible for obtaining your own travel insurance. A standard DBS costs approximately £23 and travel insurance can be purchased from as low as £10.

Travel and Accommodation

FAQs

Travel & Accomodation Fees
Do we pay for our own travel and accommodation?

Once you have selected which deployment trip you want to join, please fill in the form and we will be in touch via E-mail or WhatsApp. We request a copy of your passport and the payment so we can book the flights. We will then send these over to you along with the disclaimer and guidelines you may need. We arrange several zoom calls leading up to the trip to keep you updated and answer any enquiries you may have.

Flights
What airport do we fly from?

We will assess what airport is most convenient for you based on location. We will also try and ensure that you are travelling in groups to maximise safety. We will confirm the airport location with you before booking your flights. Location can also depend on the availability of the flights. We travel from all UK airports, ranging from Glasgow to London.

Luggage Allowance
What is the luggage allowance?

The luggage allowance is usually one 20kg suitcase and one hand luggage per person. This is subject to change depending on the flight/airline we book with.

Accomodation
Where will we be staying during our deployment?

You will be residing in hotels depending on the country/area in which we are working in. There may be different locations but this will all be covered in the initial cost and will be included in the itinerary/ information pack.

Sharing Accomodation
Do we have single or shared rooms?

Both options are available. There may be extra costs for a single room. The initial cost you will be given is based off 2 people sharing a twin room. If you require a single room there will be an additional cost of approximately £30 per night.

Fundraising & Funds

FAQs

Fundraisng Target
Is there a fundraising target?

We do not enforce any fundraising targets. The amount you raise will not impact your deployment trip and you will be eligible to attend the dates you have selected. We encourage you to fundraise as much as you can and we will advise on how to do this in the best manner if required. The more funds that are raised, the more people we can help InshaAllah.

Donation Policy
What is your donation policy?

We have a 100% donation policy. All funds raised, whether it be Zakat, Sadaqah or Lillah will be used solely to help those in need.

Funds Distribution
How are the funds distributed?

We decide on which projects to support financially depending on the need of the people. Some examples of what the funds can be used for are food boxes, hot meals, hygiene packs, medical assistance and general family support.

Other

FAQs

Basic Items
What do I need to take with me?

Please find a guideline below of basic items we recommend to take on a deployment trip.
Please note this could be subject to change depending on location, weather and timings.
A small side bag, Backpack (zip compartment preferable)
Comfortable, modest and practical clothes, (t-shirts, joggers, hoodies)
Practical footwear
Toiletries (including SPF)
Travel Prayer mat
Pyjamas
Travel adaptor
Power bank
Any medication you require
Portable Poncho (dependant on weather)

Spending
How much spending money will I need?

We advise you to bring £200 for the trip. £100 of this will go into a kitty fund for food. If there is money remaining in the fund, you will have the option to claim it back or donate it.

Vaccines
Do I need any vaccinations?

Volunteers are responsible for checking which vaccinations or immunisations are required for their destination and ensuring these are completed before travel.
Please consult with your doctor if you need any vaccinations specifically suited to your health.

On the Ground
Do you work with any partners on the ground?

This is dependent on location. In some cases we have a team that is on the ground, however in some countries we have partners that we work closely with.

Wifi
Do we have access to WIFI when we are on the ground?

WIFI will be available in the hotel, but not whilst you are busy doing humanitarian work. We will have a media team in attendance to capture content that will be available for you to share.

Distribution
Can I take items from home to distribute?

Yes, you are welcome to bring items to distribute such as clean clothes and accessories for the needy and sweets to distribute to the children. Please consult with us if you wish to do this so we can provide you with the correct guidance and process.

Cost
What are the total overall costs for me?

This will depend on the deployment trip that you choose to join. A more accurate figure will be given to you before booking.